Estates and Facilities Helpdesk
Our aim is to present a world class customer service, which will deal with Estate & Facilities Service enquiries effectively and efficiently.
The Estates & Facilities Helpdesk provides a central point for staff and students to make general enquiries, report faults or request maintenance or facilities services.
The helpdesk is monitored between 8.30am and 5.30pm Monday to Friday. If you have a residences issue outside of these hours, it would be best to speak to the concierges in the Glasney Lodge.
To report a new issue, please click here
EXETER STAFF PLEASE NOTE:
To log in please type 'staff\username' and then use your Falmouth password. The system does not recognise Exeter passwords. If you are still experiencing difficulties logging in after doing this, please contact the IT Service Desk - firstname.lastname@example.org