A greener campus

We follow and promote the principles of one planet living;
  • minimising our use of non-renewable and scarce natural resources,
  • planning, investing and involving our staff, students and communities in sustainable practices, and
  • providing an education in sustainability relevant to a world threatened by climate change.
Find out more

Estates and Facilities Helpdesk

Estates and Facilities Helpdesk

Our aim is to present a world class customer service, which will deal with Estate & Facilities Service enquiries effectively and efficiently.

The Estates & Facilities Helpdesk provides a central point for staff and students to make general enquiries, report faults or request maintenance or facilities services.

The helpdesk is monitored between 8.30am and 5.30pm Monday to Friday.  If you have a residences issue outside of these hours, it would be best to speak to the concierges in the Glasney Lodge.

To report a new issue, please click here


To log in please type 'staff\username' and then use your Falmouth password. The system does not recognise Exeter passwords. If you are still experiencing difficulties logging in after doing this, please contact the IT Service Desk - servicedesk@fxplus.ac.uk