News for students from Student Services
IT Systems outage and appointment arrangements with Advisors
Due to the current IT Systems outage, our Compass Online system, email and telephone service are currently unavailable, therefore staff cannot access your appointment details.
If you are due to have a face to face appointment with an Advisor, please turn up at the pre agreed date and time as you would normally.
If you are due to have a telephone appointment with a member of our team, please visit the Compass desk so that alternative arrangements can be made for you.
Apologies for the inconvenience caused.
Outlook South West – psychological support available on Campus on Mondays and on Fridays in Penryn
An external provider of psychological therapies and counselling, Outlook South West, has started working from The Compass, Level 0 of The Exchange, Penryn Campus on Mondays to support students.
Outlook South West comprises Psychological Wellbeing Practitioners who can provide low intensity Cognitive behavioural therapy, a talking therapy that can help you manage your problems by changing the way you think and behave. The Practitioners place emphasis on group work and will have information about classes locally such as Sleeping Well, Stress Busting, Anger Management, Mindfulness and Living Well.
You can arrange an appointment directly by registering with Outlook South West and by telephone on (01208) 871905. Their phone line is open 9am to 1pm, Monday to Friday.
The team are also based at the Carrick Business Centre in Penryn on Fridays and will offer on-going support to students who will be here over the summer break and to those who live locally. The last session at The Compass this academic year will take place on Monday 12 June.
What to do if you have norovirus
If you experience sudden diarrhoea and vomiting, the best thing to do is to stay at home until you're feeling better. There's no cure for norovirus, so you have to let it run its course.
You don't usually need to get medical advice unless there's a risk of a more serious problem.
To help ease your symptoms:
• Drink plenty of fluids to avoid dehydration. You need to drink more than usual to replace the fluids lost from vomiting and diarrhoea – as well as water, adults could also try fruit juice and soup. Avoid giving fizzy drinks or fruit juice to children as it can make their diarrhoea worse. Babies should continue to feed as usual, either with breast milk or other milk feeds.
• Take paracetamol for any fever or aches and pains.
• Get plenty of rest.
• If you feel like eating, eat plain foods, such as soup, rice, pasta and bread.
• Use special rehydration drinks made from sachets bought from pharmacies if you have signs of dehydration, such as a dry mouth or dark urine – read more about treating dehydration.
• You can take antidiarrhoeal and/or anti-emetic (anti-vomiting) medication – these are not suitable for everyone though, so you should check the medicine leaflet or ask or your pharmacist or GP for advice before trying them.
It's not always possible to avoid getting norovirus, but following the advice below can help stop the virus spreading.
• Stay off Campus until at least 48 hours after the symptoms have passed. You should also avoid visiting anyone in hospital during this time.
• Wash your hands frequently and thoroughly with soap and water, particularly after using the toilet and before preparing food. Don't rely on alcohol hand gels, as they do not kill the virus.
• Disinfect any surfaces or objects that could be contaminated. It's best to use a bleach-based household cleaner.
• Wash any items of clothing or bedding that could have become contaminated separately on a hot wash to ensure the virus is killed.
• Don't share towels and flannels.
• Flush away any infected poo or vomit in the toilet and clean the surrounding area.
• Avoid eating raw, unwashed produce and only eat oysters from a reliable source, as oysters can carry norovirus.
Get screened for Chlamydia
Chlamydia is the most common sexually transmitted infection in the UK, with 1 in 12 young people in Cornwall testing positive. Most of these cases will have had no symptoms. Fortunately, Chlamydia is easy to test for and even easier to treat.
Men only need to provide a urine sample and women a self-taken vaginal swab. Testing is completely confidential – personal records are not linked to your GP or hospital records. Results are usually delivered by text within 7-10 days but can also be delivered by phone or post if requested. Treatment typically involves a single dose of antibiotics and is free for under 25s and their partners.
Young people between the ages of 15-24 can order a free postal Chlamydia testing kit through www.freetest.me, a quick and discreet service that allows young people to test from the comfort of their own home.
If you believe you might have Chlamydia or would like a full sexual health screen for peace of mind, the Hub at Treliske, the main sexual health clinic in Cornwall, is open Monday-Friday 9:30am-4:30pm for appointments and drop in sessions.
Meningitis is a deadly disease – have you been vaccinated?
There are still a number of students at Penryn and Falmouth who have not taken up their free meningitis ACWY vaccination.
Who is entitled to a free vaccination:
Free meningitis vaccination is available for all new Freshers’ at university up to the age of 25. Private vaccinations are available for those who do not qualify for free vaccination.
If you are registered as a patient with Penryn Surgery, they will be sending you a reminder message next week, and will be arranging a further clinic on the Penryn campus in the near future. If you are registered with one of the other doctors surgeries, please do contact them to arrange an appointment.
If you are not registered with any of the local surgeries, we strongly recommend that you do so. Further information about doctor surgeries in the area visit our Health page.
Know the signs - All students should be aware of the signs and symptoms of meningitis – for yourself, and for your friends and flat mates. Look out for each other. More info on Meningitis Now site.
Flu vaccination advice for students with long-term health problems
Students with the following long term health conditions are advised to have the influenza vaccination:
- Respiratory disease
- Chronic liver, heart and kidney disease
- Those with immune deficiency, or immune suppression from treatment with certain drugs (such as prednisolone, azathioprine, ciclosporin, methotrexate, cancer treatment etc)
Students with the health conditions above are offered free vaccination to ensure they are protected against catching flu and developing serious complications. For otherwise healthy people, flu can be very unpleasant. Most people will recover from flu within a week or two. Please have a look at the NHS who should have the flu jab page for further information. Students registered at the Penryn Surgery who require vaccination should call 01326 372502 for an appointment. Students registered with other health centres who need vaccination should approach their own surgery.
Please see the message below from our local Police Service:
It has been identified that a bogus photographer has attempted to target Falmouth University students with the promise of modelling work. This male is considered a threat to would-be models, and has previous convictions for stalking type offences. Although there are legitimate photographers and model agents, the risk of meeting a stranger unprepared and unprotected should not be underestimated.
Please follow advice from the Police if you consider such an offer:
- Conduct your own research on-line for the Photographer and/or Model Agency. Don’t just rely on their site, but look deeper at other links to the person or company name. If you are really serious, aim to select a company endorsed by the AMA (Association of Model Agents) who regulate the industry, or BIPP (British Institute of Professional Photography) and MPA (Master Photographers Association) for a photographer. All these bodies can be contacted on-line, and will be able to verify the credentials of their member.
- A professional photographer will be able to show you examples of their previous work. Google enables you to ‘Reverse Image Search’ photographs, showing you where they have appeared before or originate. If a photographer publishes examples of their work, a quick Reverse Image Search will identify if the pictures are all by the same person, and hopefully whether they are taken by the photographer who is claiming the pictures are their work. Anyone can ‘cut and paste’, not everyone can take a good photo! It is in your own best interest to take some time and to do the research.
- Always take someone else with you when you attend the appointment. No legitimate professional photographer will insist on you attending alone, and if they are concerned about you bringing a friend along (certainly for the first session), you should decline the opportunity.
- Finally, trust your gut instinct. If you speak with someone on the phone, or meet them for the first time, and they make you feel uncomfortable or intimidated, there may be a reason why you feel that way. Instincts are an evolutionary gift which enable us to sense danger or a threat while we still have time to get away, and it is never worth dismissing them. Never go anywhere, or do anything, that makes you feel uncomfortable or that you would not freely choose to do in other circumstances. Remember, once snapped the image is out there forever.
If you have any concerns regarding the above please contact local Police via 101. You can also discuss any concerns with the Living Support team who can assist with liaison and support email@example.com or via 01326 370460.
We strongly encourage all students to register with a doctor, and in line with national guidelines, we also recommend that all freshers' get vaccinated against meningitis. This can be a deadly disease if it strikes and MenC and MenW can spread rapidly in Halls of Residence.
First year undergraduate students under the age of 25, are entitled to a free meningitis ACWY vaccination as part of a government funded health initiative. All students who are registered with Penryn Surgery and who are eligible for the free vaccination will be contacted by the Surgery about vaccination clinics in October 2016. Students who are registered with the surgeries in Falmouth, should contact them directly.
Non-Freshers’ and students over 25:
If you are not entitled to the free Meningitis ACWY vaccination, you can arrange it privately. The cost varies from c £45 to £100, depending who supplies it. We are aware that Hendra Pharmacy in Penryn charges £45.00 for private vaccinations. Please call them on (01326) 372233 to arrange a vaccination.
More information about the signs and symptons is available from the Meningitis Research Foundation.
We are committed to confidentiality and take care of the personal data we are entrusted with.