Campus Security and 24-hour contact details
FX Plus provides security services 24 hours a day, 365 days a year. Campus Security aims to work with students, staff and visitors to provide a safe and secure residential and working environment in an appropriate and friendly manner.
24/7 Emergency/First aid landline: 01326 254444 (4444 internal phone).
Daytime: Campus Security tel: 01326 255875.
NB: All Halls residents should use the 24-hour number for Glasney Lodge in any emergency – 01326 253503.
IT Service Desk
If you experience difficulties logging into our helpdesk with your University credentials, please contact the IT Service Desk via firstname.lastname@example.org.
Estates & Facilities Helpdesk
Our aim is to present a world class customer service, which will deal with Estate and Facilities Service enquiries effectively and efficiently.
Our helpdesk provides a central point for staff and students to make general enquiries, report faults or request maintenance or facilities services. It is monitored between 8.30am and 5.30pm Monday to Friday. If you have a residences issue outside of these hours, it would be best to speak to the concierges in the Glasney Lodge.
If you experience difficulties logging into our helpdesk with your University credentials, please contact the IT Service Desk via email@example.com
If you want to report an accessibility issue on our campuses please contact the Estates Helpdesk if it in building or campus-related and Accessibility Administration if it is related to teaching and learning. Email: Accessibilityadmin@fxplus.ac.uk or tel: 01326 253629.