University of Exeter
Falmouth University College

Data Protection

Data Protection, Subject Access Requests and FOIA Enquiries

If you have any queries regarding Data Protection at Falmouth Exeter Plus please contact us using either the phone number or email addresses below.
Data Protection Officer
Falmouth Exeter Plus
Penryn Campus, Treliever Road,
Penryn, Cornwall TR10 9FE
Phone: 01326 259431 
Data Protection enquiries:  
Individuals have the right to access information about themselves. Such requests for information are known as a data subject access request. Under a Data Subject Access Request you may ask us for information we hold that relates to you as an individual, where you are the principle subject of the data.
For FX Plus and other public authorities, the FOIA permits you to request access to all the types of information we hold, whether personal or non-personal.
A request under the Freedom of Information Act or a request for a Data Subject Access must be in writing (which includes email) and must include a name and address to which a response can be sent. 
A Data Subject Access request will likely contain some personal information, so we will also ask you to confirm your identity using photo ID (driving licence, passport etc).
All requests for such access should be made via one of the addresses below:
Data Subject Access requests: 
Freedom of Information Act enquiries: 
Please note: If you are raising a Freedom of Information Act enquiry that concerns student information, you should contact the relevant University in the first instance.

Unhappy about how we have handled your enquiry?

If you have a complaint about how a Freedom of Information Act or a Subject Access Request has been handled by Falmouth Exeter Plus, please contact the Data Protection Officer at You are also entitled to complain to the Information Commissioner's Office at the following address:
Information Commissioner's Office
Wycliffe House
Water Lane
Phone:0303 123 1113 (local rate) or 01625 545 745
Fax: 01625 524 510
19 March 2020

We have amended the opening hours of our campus services and are trying to support all campus users as much as we can.