University of Exeter
Falmouth University College

Campus Services Opening Hours and Details

We are currently under national Covid-19 restrictions. Below are details of how to access our campus services, including Covid-19 testing. These are updated whenever restrictions change so please check back regularly.

Rapid Response Team

If you are experiencing symptoms of COVID-19 you should contact rapidresponse@fxplus.ac.uk or 01326 370402.

The team is available:

Mon - Fri 09:00 – 17:00.

Sat 09:00 – 11:00.

Coronavirus Enquiry Line

If you have general questions or concerns about COVID-19, you can contact the Coronavirus Enquiry Line via - coronavirus@fxplus.ac.uk, or - 01326 370402.

Staff are available to answer queries 09:00 to 17:00 weekdays.

Regular Covid Testing (rapid lateral flow tests)

If you are accessing campus regularly, and do not have symptoms, you should be tested twice a week. If you're only accessing campus for one day, you shouldn't make a journey to campus just for your second test.

Testing at Penryn Campus Sports Centre.

Monday to Friday 08:00 – 16:00 (08:00 to 13:00 Wednesdays).

NB: You can now book to collect home test kits via covid19booking.fxplus.ac.uk. These work the same as the tests at the Penryn Campus test centre, but it’s best to make sure you’ve had three supervised tests there before switching to the home tests.  

You can collect the kits from Falmouth Campus Reception between 09:00 and 16:30 or Penryn Campus Sports Centre, between 08:00 and 16:00, Monday to Friday. Details of what you’ll need to bring are on the booking site.

Catering outlets and shops

Stannary Deli Bar: 09:00 – 16:00 Mon to Fri.

Fox Café: 09:00 - 16:00 Mon to Fri.

KOOFI Café 08:00 – 17:00 Mon to Fri.

Please note that until Monday 17 May, our catering outlets are take away only.

Penryn Campus Shop:

09:00 – 16:00 Mon to Fri.

09:00 – 16:00 Saturdays.

11:00 – 16:00 Sundays.

Falmouth Campus Shop:

09:00 – 16:00.

Please keep up to date with our social media for updates.

Twitter: @FalUoECatering

Facebook: @Stannary

Instagram: foodanddrinkoncampus

Compass

Penryn Campus Compass and Library Helpdesk.

Pop in or contact via phone, email and live chat (via the website).

Email: studentservices@fxplus.ac.uk  

Tel: 01326 370460.

09:00 – 21:00 Mon to Fri.

10:00 to 18:00 Sat and Sun.

Libraries

For opening times for Falmouth and Penryn Campus libraries see:

https://library.fxplus.ac.uk/using-library/about-library/opening-times

IT (and AV) Service Desk

Self Service Portal: servicedesk.fxplus.ac.uk  

Email: servicedesk@fxplus.ac.uk

Telephone:01326 213822.

Mon – Fri 8:45am - 21:00.

Saturday and Sunday 10:00 – 21:00.

Reprographics

reprographics@fxplus.ac.uk

Mon - Fri 08:45 – 17:00.

Estates and Facilities Helpdesk

08:30 - 17:30 Mon- Fri (in person).

Helpdesk portal: https://estateshelpdesk.fxplus.ac.uk/ 

Email: EstatesHelpdesk@fxplus.ac.uk

Phone: 01326 255686. 01326 259175.

08:30 - 17:30 (In Hours) and 17:30 - 08:30 (Out of Hours).

Little Wonders nurseries

08:00 – 17:30 Mon – Fri.

Penryn Sports Centre

Gym open with indoor classes starting from 17 May, subject to government guidance.

Community memberships and access available. To book, email: Sportscentre@fxplus.ac.uk

Multi-Use Games Area (MUGA)

Outdoor classes, (HIIIT, Boot Camp, Circuits, S&C), will take place between Monday 12 April and Sunday 16 May and can be booked via the online portal - https://fitnesscentre.fxplus.ac.uk.

 

22 April 2021

We’re supporting the British Heart Foundation (BHF) Pack for Good campaign which means you can get rid of unwanted household items while helping to save lives, support sustainability and raise money for a charity.