University of Exeter
Falmouth University College

Campus Services Operating Details

Like the rest of England, we are currently under national government lockdown restrictions. These details of how to access our campus services are until further notice.

If you're attending campus regularly, you need to make testing part of your routine. You should book two tests a week, three days apart. If you're only attending campus once a week, please book a test early on the day you'll be on campus. Please don't come to campus just for a test. You can book via https://covid19booking.fxplus.ac.uk

Rapid Response Team

If you are experiencing symptoms of COVID-19 you can email rapidresponse@fxplus.ac.uk or call 01326 370 402
 
The service is open:

Monday-Friday 0900-1700
Saturday 0900-1100

Coronavirus Enquiry Line

If you have general questions or concerns about COVID-19, you can contact the Coronavirus Enquiry Line via email - coronavirus@fxplus.ac.uk, or on the phone - 01326 370 402.
 
The line is currently open 09:00 to 18:00 Monday to Friday and 10:00 to 14:00 Saturday.

Catering outlets and shops:

Outlets Open from Wed 6 Jan 2021:

KOOFI Café 10:00 – 16:00 Monday to Friday. TAKE AWAY ONLY.

Penryn Shop 9:00am – 16:00 Monday to Friday.

Outlets Closed from 5 Jan 2021 until further notice:

Lower Stannary.

Fox Café.

ESI Café.

AMATA Café.

Stannary Deli Bar.

Stannary Bar.

Falmouth Shop.

Please keep up to date with our social media for further updates.

Twitter: @FalUoECatering

Facebook: @Stannary

Instagram: foodanddrinkoncampus

Other services.

Compass:

Contact via phone, email and live chat (via the website).

Email: studentservices@fxplus.ac.uk 

Web: https://compass.fxplus.ac.uk/  

Tel: 01326 370460.

09:00–21:00 Monday to Friday.

10:00-18:00 Saturday.

10:00-18:00 Sunday.

Libraries:

Library resources and services are available online, please see current service updates for the latest information. https://library.fxplus.ac.uk/current-service-updates

Study spaces are open only for students who cannot study at home. Opening hours here: https://library.fxplus.ac.uk/using-library/about-library/opening-times

IT Service Desk:

Self Service Portal: servicedesk.fxplus.ac.uk  

Email: servicedesk@fxplus.ac.uk

Telephone:01326 213822.

Monday – Friday 8:45am - 21:00.

Saturday and Sunday 10:00 – 18:00.

AV:

Open (remotely) face to face by appointment only.

Monday - Friday 08:45 – 17:00. For any enquiries please contact the IT Service Desk.

Reprographics:

Please email reprographics@fxplus.ac.uk and work and collection will be arranged.

Estates and Facilities Helpdesk:

Helpdesk portal: https://estateshelpdesk.fxplus.ac.uk/(link is external)

Email: EstatesHelpdesk@fxplus.ac.uk

Phone: 01326 255686. 01326 259175.

08:30 - 17:30 (In Hours) and 17:30 - 08:30 (Out of Hours).

Little Wonders nurseries:

08:00 – 17:30 Mon – Fri.

Penryn Sports Centre:

Closed.

Multi-Use Games Area (MUGA):

Closed.