University of Exeter
Falmouth University College

Audio Visual Support

Audio Visual Services (AVS) provides support in lecture theatres and seminar rooms in The Exchange, Du Maurier, Peter Lanyon and Tremough House. Our primary role is to support teaching, however, we also provide support under bespoke contracts to Conference and Events service, and these contracts have their own Service Levels and charges.

We’re here to help

The team can provide technical support ahead of your lecture or meeting. This includes helping you connect your laptop to our network and presentation equipment, playing a DVD/VHS, or just help loading your presentation onto the lecture PC. Audio Visual support is provided by Paul Rattenberry (Audio Visual Support Manager), Nick Young (Audio Visual Development Officer), and Lou Bennett (Audio Visual Support Officer).

Support Hours: 

Monday to Thursday, 08.45-17.15 and Friday 08.45-16.45.

Please contact us if you require out of hours support.

How to contact us

For booking AV support, lecture capture, videoconferencing and general enquires please email 

Please contact us on 5519 internally or 01326 255519 externally for support during teaching hours. Each seminar room and lecture theatre in the combined teaching spaces has a telephone which you can use to contact us in the event of an issue with the AV systems. Please note that we can only offer limited support for issues related to IT user accounts, user hardware or software and as such we will direct you towards the IT Service Desk where appropriate.

All AV requests are subject to support staff availability and we require adequate notice in order to manage resources effectively. All colleagues who receive AV/IT support from Academic & Student Services agree to adhere to the computing policies and JANET acceptable use Policy.

Lecture capture

Lecture Capture facilities are available in all of the lecture theatres on the Penryn campus with some exceptions. Please contact us for more information.

Turningpoint response

Turningpoint audience response system is available in Lecture and seminar rooms. Turningpoint software integrates with PowerPoint enabling you to produce your own presentations that can be used with the response systems to give you instant feedback from your audience on your questions and ideas. We have 4 sets of 36 clickers available on request.


AV Services offer video conference support in the combined teaching spaces using our system of IP based video conference hardware. Our facilities offer real time video conferencing to the University of Exeter where they also operate a number of dedicated rooms on the Streatham and St Lukes campuses. Please note that our primary support is this video conference platform and we can only offer limited support to those wishing to use other video conference technologies such as Skype or WebEx. If you need more information about the equipment we use or its capabilites, please contact us.

To arrange a video conference, first contact the Room Bookings team and request a video conference capable room. If you have the information at the time, please provide the Room Bookings team with the room on the Exeter campus you wish to hold a video conference with. If you do not have this information at this time, please contact us when you do and we will amend your booking. We will be forwarded your information once the room has been booked. Equally, please make sure you also book support on the Exeter campus for a technician to attend.

Please give us as much information about the video conference as you can when making a booking as this will help us provide a better service. For example, if you know that a presentation is due to be given by a colleague from this campus to Exeter, or if you expect that a large number of people will be in attendance. Please make sure that you contact us if you wish to cancel your booking as soon as possible so that others may be free to use the service.


We now offer all year round Lecture Theatre and Seminar room equipment operation Inductions. Book with a member of the AV team and we will arrange an available room to provide uninterrupted training.


We proactively maintain equipment on a regular basis contained on our asset database we also advise on repair, replacement and maintenance of other department’s equipment.

Our AV Facilities

The Chapel Lecture Theatre

The Chapel Lecture Theatre (also known as LTC) seats 207 and is been fitted with three projectors, a HD videoconference System, a DVD/VHS player, a Blu-ray, a PC, a document camera (for projecting printed material) and an Interactive Pen Screen. A specialised control system allows this to be controlled from the lectern at the push of a button. 

Du Maurier Lecture Theatres A & B

Lecture Theatre A has a capacity of 130 and when combined with Lecture Theatre B can accommodate 200. Each lecture theatre has a lectern containing a DVD/VHS player, a PC, a document camera (for projecting printed material), an Interactive Pen Screen and a video conference system. 

The Exchange Building

The rooms in The Exchange have mostly the same facilities; a PC, a Blu-ray/DVD player, an interactive pen screen, a document camera, all with dual projection allowing flexibility of use but with an emphasis on simplicity. The exception is the lecture theatre which has the addition of a high brightness centre projector and a high definition video conference system. These rooms also natively support the Mini-Displayport or Thunderbolt connector found on Apple laptops.

Other spaces - Du Maurier, Peter Lanyon, and Tremough House Seminar Rooms

These rooms all have a projector and speakers connected to a DVD player, VHS player, a PC, and VGA laptop connection controlled from a push button control panel.

Future Spaces

Future Spaces - ambitious plans are underway to create more, high quality study and social space!

Click here for a fortnight's look ahead of upcoming works and associated noise and other disruptions.

For more detail including fly throughs of the plans ...

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31 July 2019

Sustainability is main priority for us and a theme that cuts through our strategies and day to day work across campuses.