University of Exeter
Falmouth University College


We aim to provide a high quality, value for money service to our customers. We aim to be the hospitality supplier of choice, providing comprehensive hospitality provision with efficient and friendly service at all times. We monitor performance and feedback to ensure we meet our Customer Promise.

Our Customer Promise:

 Our customers are our priority. Therefore, we promise:

• To make our customers the focus of everything we do
• To be proactive and consistent and to offer a professional and credible service
• To act with integrity and respect at all times
• To provide the best customer experience possible at every opportunity

With that in mind, we welcome your feedback about all aspects of our service. If you would like to comment on, or discuss certain aspects of our service, please contact:

Heather Fitzgerald
Head of Campus & Commercial Events
Falmouth Exeter Plus
T: 01326 370473 X1473

Alternatively, you can complete the comment card below. Comment cards will be delivered with all hospitality orders, to enable those receiving the hospitality to make their own comments.

Summer Ball 2019

Tickets now on sale for the Summer Ball Carnival!!