University of Exeter
Falmouth University College

The Compass

The Compass is a student information service, that offers help and advice on any aspect of university life whether you have a quick query or require specialist support.

The Compass is the first port of call for Student Services enquiries and provides an interface with, and referral to, a range of academic and support services. Our friendly and well-trained staff will be on hand to respond quickly and professionally as a reassuring port of call for all of your student needs and queries.

How to contact us

Log your enquiry anytime and anywhere and view our Frequently Asked Questions through The Compass online portal.

Alternatively, you can email us at: or telephone us on 01326 370460.

We are also available In Person with Covid-secure measures in place at Penryn Campus (located within The Library on Level 1 of The Exchange) and Falmouth Campus (currently co-located with The Libray help desk). 

Opening Hours

The Compass team are available between 9am and 5pm, Monday to Friday.

Comments and Suggestions

If you have any comments, queries or suggestions, please email

06 November 2020


A significant milestone has been reached in a major development refurbishing and upgrading academic and social spaces at the Penryn campus of Falmouth University and the University of Exeter.