University of Exeter
Falmouth University College

Feedback and Complaints

Feedback

We always strive to deliver the highest level of customer service to all of our users, your feedback is vital to us being able to achieve this.

We value your opinions and welcome all feedback (positive or negative).

If you would like to leave feedback about any aspect of our IT Service, please complete the IT and Digital Feedback Form below.

Feedback Form

Complaints

We take all expressions of dissatisfaction very seriously. We hope that any problem that may occur for any of our customers can be dealt with quickly, efficiently and informally. However, if for any reason our service has not met your expectation, you can make a complaint by completing our complaints form below. 

Complaints Form

22 April 2021

We’re supporting the British Heart Foundation (BHF) Pack for Good campaign which means you can get rid of unwanted household items while helping to save lives, support sustainability and raise money for a charity.