University of Exeter
Falmouth University College

Need help now?

Need help now?

Student Services try to provide help as quickly as possible, but are not usually able to offer immediate appointments. If you are not able to wait for an appointment, or are concerned that you might harm yourself or someone else, please contact one or more of the following sources of support.

Medical and Mental Health Emergencies

If you have a physical injury or are experiencing severe symptoms such as fever, pain, vomiting, bleeding, shortness of breath, or have taken an overdose, you should go to the nearest Accident & Emergency Department at the Royal Cornwall Hospital in Truro (TR1 3LQ). It might help to ask someone to come with you.

You can call Glasney Lodge on 01326 253503 (3503 from internal phones at Glasney) or Campus Security on 01326 255875 (24 hours a day) if you need help from campus staff or want them to call you an ambulance.

Call 999 for an ambulance if you’re off campus.

If you are feeling suicidal, or have or urgent mental health needs please seek immediate help.

Go to the local A&E department, if you can’t get there, call 999 and ask for an ambulance.


If you need some support right now, but don't want to go to A&E, contact the Samaritans on freephone 116 123, they're open 24 hours and are there to listen. You can also email them on

NHS 111

For non-emergency advice about physical or mental health matters, you can call the NHS 111 service. Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you aren’t sure if you need to go to Accident & Emergency or another NHS urgent care service
  • you don't know who to call or you don't have a GP (medical doctor) to call
  • you need health information or reassurance about what to do next

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

NHS Home Treatment Team

The Home Treatment Team is part of the NHS and supports people experiencing a mental health crisis. Call 0845 2303902 (available 24/7) 

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Latest News

29 October 2018

Our first Sustainability Week – Doing the Green Thing Together - is underway so look forward to a variety of events and ways to get involved.

Recent News

29 October 2018
04 October 2018